College Board's Statement
By Caleb Kaufman
On Wednesday April 21st, I reached out directly via email to the College Board's Executive Director of Media Relations, Zack Goldberg, requesting an interview. An hour later I was directed by Mr. Goldberg to the Director of Media Relations, Jerome White. Mr. White emailed me back and asked when I wanted to speak with him. I replied and said that sometime in the upcoming week would be ideal.
By April 23rd, I still had not heard back from Mr. White, so I emailed him again asking about his availability for the upcoming week. Mr. White had still not responded to me by April 26th so I emailed once more. This time I told him that my deadline was coming up and I needed to find a time in the week when we could speak. Mr. White promptly responded within an hour of me sending him the message. He wrote "Hi Caleb, I will be in touch shortly!" Mr. White did not contact me for the next two days.
Over that time, I attempted to reach him by telephone. I called every College Board regional office phone number and oddly, all of them sent my call to India. And as nice as the Indian receptionists were, they had no contact information for any College Board employee in the US. Eventually, after sleuthing around the internet for an hour, I found the direct phone number of Zack Goldberg (which was not listed on any College Board affiliated website).
The next morning I called Mr. Goldberg in an attempt to get in contact with Mr. White. Having dialed him directly, Mr. Goldberg answered and proceeded to assure me that he would have Mr. White reach out to me in a few hours. This time, he did. On April 28th, Mr. White emailed and asked me what statements he needed to respond to and a time when we could speak. I sent him a number of times I could speak by phone as well as two statements. I emailed Mr. White the following questions:
"Is the College Board hoarding money in the Cayman Islands and not using it to help students like your mission statement says?"
"Is the College Board’s Student Search program allowing selective colleges to artificially lower their acceptance rates to look better on college rankings?"
This was not my full list of questions, as I planned to discuss others on the call. However, we did not.
I called Mr. White on April 30th, using a number he left in our previous email. He picked up and told me that I needed to wait because he was working on a response to my statements. I told him that I was still interested in interviewing him and that I wanted to schedule a time to speak with him. He told me "we're working on that" and the call ended.
On May 4th, Mr. White emailed me a full statement. I emailed him directly afterwards telling him I would still like to interview him. I didn't get a response. The statement below is all I could get from the College Board after its Media Relations department agreed to be interviewed by me. Two weeks of constant emailing and calling got me no closer to that interview.
For a nonprofit that is attempting to "clear a path for all students to own their future," they really dislike talking to students.